Product Associate - BA, JIRA, Confluence
JP Morgan
0 - 3 years
Hyderabad
Posted: 12/6/2024
Job Description
As a Product Associate within the Consumer and Community Banking Controls Platforms team, you will support the product owner by managing release processes, maintaining JIRA, and assisting with business reporting and administrative controls. You will also work as a Business Analyst to identify improvement opportunities and develop solutions to enhance our support model.
- Handle daily support tickets, resolving technical questions and challenges.
- Collaborate with team members on administrative control tasks and data uploads.
- Oversee product release monitoring.
- Assist in evaluating and redesigning business processes for improved efficiency.
- Support testing and validation of new system features to ensure they meet requirements.
- Communicate updates and address concerns with the product team and system users.
- Assist in project management activities, including scheduling and progress tracking.
- Graduate/Post-Graduate degree with minimum 5 years of professional experience.
- Highly proficient in Microsoft Office, especially Excel.
- Understanding of quality control and assurance testing to support quality programs.
- Skilled in data analysis and deriving actionable insights.
- Experience with business analysis tools like JIRA and Confluence.
- Strong communication and interpersonal skills for cross-departmental interaction.
- Capable of guiding others through system functionalities with clear instruction.
- Basic understanding of cloud concepts, particularly AWS.
- Familiarity with testing methodologies and tools.
- Experience with data wrangling services like Alteryx is a plus.
- Ability to navigate BusinessObjects Reporting for insights.
About Company
JP Morgan Chase & Co. is one of the world's largest and most prestigious financial institutions, headquartered in New York City. It operates in over 100 countries, providing a wide range of financial services including investment banking, asset management, commercial banking, and wealth management.The company serves corporations, governments, institutions, and individual clients, offering expertise in areas such as mergers and acquisitions (M&A), securities trading, and credit management. Known for its global reach and financial strength, JP Morgan is a leader in innovation and sustainability within the banking industry.
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