Product Analyst - Senior Analyst

Product Analyst (USI CL3, 3.5)

Job Description

Overview

A Product Analyst is an entry-level individual contributor focused on supporting Product Managers on product teams. This role involves learning the craft of product management and contributing to the achievement of product value as part of an empowered, cross-functional product team. This includes analyzing product data, measuring outcomes, and providing insights to drive to business objectives.

Key Responsibilities

1. Product Accountability and Value Visibility
• Collaborate with product managers, the product team, and the product community to define and measure key performance indicators (KPIs)
• Collect, analyze, and interpret customer data to provide actionable insights for product teams
• Develop and maintain an outcome learning canvas and other radiators of product performance.
• Identify trends and opportunities for improvement based on data analysis.
2. Vision and Strategy
• Co-create the product vision, strategy, and roadmap.
• Co-create product objectives in alignment with the product line and business goals.
• Co-create in collaboration with business stakeholders, engineering, experience, and delivery.
3. Market and User Engagement
• Conduct user research and competitive analysis with an empowered product team.
• Engage with users and stakeholders through continuous research and direct interactions.
• Collaborate and guide the team toward solutions that address priority user and business needs.
4. Collaboration and Teamwork
• Work side-by-side with cross-functional (business, engineering, experience, and delivery) team members to achieve KPI outcomes.
• Support the team in developing a shared understanding of product needs and the evolution of solutions to meet them.
5. Continuous Improvement and Craft
• Learn the craft of product management by practicing and honing end-to-end achievement of value.
• Promote rapid, emergent, and ongoing learning and adaptation to meet objectives.
• Drive innovation and improvement of the process to drive out waste and accelerate value achievement
• Spread knowledge and best practices within the product vertical community.

Qualifications

1. Education
• Bachelors degree in Business, Marketing, Engineering, or a related field.
2. Experience
• 3-5+ years of experience in product management or related roles.
• Beneficial: experience being accountable for value and viability results for an empowered product team.
• Beneficial: Experience in modern product craft of delivering the right thing, in the right way, at the right time.
3. Skills
• Solid analytical and problem-solving skills.
• Solid communication and collaboration abilities.
• Ability to influence peers through inclusion and leadership.
• Detail-oriented, organized, and visionary.
• Learning-forward, experimental, and value-oriented mindset.
• Customer-centric methods and practices.
• Beneficial: Experience in modern product management craft and domain (tools, methods, and practices).
• Aptitude for navigating complexity and uncertainty.
4. Domain Knowledge
• Beneficial: Knowledge of at least one business domain.
• Quick to reach expert-level knowledge within the product domain being served.
5. Personal Traits
• Leadership capabilities and aptitude.
• Customer-centric mindset.
• Ability to work as an individual contributor in a collaborative, cross-functional team.
6. Beliefs and Methods
• Humble, curious, and learning-forward mindset.
• Favor small step action and evidence over detailed upfront planning and precision aiming.
• Beneficial: Experience with lean solutions and rapid, inexpensive experimentation to emerge the right thing, int the right way, at the right time.
• Belief in high levels of continuous customer and user engagement.

Core Competencies

• Analytical Skills: Ability to analyze data and derive actionable insights.
• Problem-Solving: Innovative and experimental approach to solving complex problems.
• Communication: Clear and effective communication with team members, stakeholders, and customers.
• Leadership: Ability to work within cross-functional teams, fostering collaboration and collective movement toward product goals.
• Customer-Centricity: Deep desire to understand customer needs and engagement patterns, allowing teams to deliver solutions that customers love and that work for the business.
• Strategic Thinking: Ability to aligning tactics with broader business objectives.

Conclusion

The Product Analyst is a key entry point into our product management career path. This role requires a blend of growth mindset, strategic aptitude, analytical skills, and collaborative teamwork to deliver valuable, viable, usable, and feasible solutions. It demands a curious individual who is passionate about honing their capabilities in the modern product management craft.