Procurement Specialist – Senior Process Associate – German – Remote RO *
Genpact
5 - 10 years
nan
Posted: 13/03/2025
Job Description
Responsibilities
Perform procurement related tasks as per the Standard Operating Procedure documents approved by Client
Execute day to day transactional procurement processes (vendor management, competitive bidding/ request for quotation, PO fulfillment - requisition/PO creation, delivery/order confirmation, query management, AP issue resolution, strategical or tactical buyer tasks, PIR creation and maintenance, support sourcing activities and requests, contract maintenance and catalog management, translation of business communications to local language)
Act as contact person for business stakeholders, vendors, internal operational teams in terms of resolving any complex issues with purchase orders, requisitions, invoices and payments
Follow and document promptly all process related changes in the Standard Operating Procedures
Investigate and resolve deficiencies with suppliers or internal parties, maintains constructive communication with other streams/functions
Identify and support process improvements, new tool or scope implementation/standardization, quality improvements
Manage customer and client escalations
Create operational reports in timely manner
Support new joiners and direct colleagues with process trainings or best practice sharing
Meet or exceed SLAs with the outmost integrity and in compliance to SOPs and client policies
Minimum Qualifications
Written and verbal fluency in English (minB2 level) and German (min B2 level)
Ability to define and articulate underlying process gaps and resolve challenges, complex issues
Demonstrate respect and tolerance towards colleagues/client/business partners or stakeholders
When dealing with client/business partners/stakeholders/cross functions represent action and solution driven attitude, communicate clearly in timely manner, use data and facts.
Putting customer centricity, quality and effectiveness into focus
Flexible approach with a strong team spirit
Use Lean methodology and elements in daily operation
Knowledge of Excel and Outlook.
Knowledge of ERP platforms (SAP/Oracle)
Sense of urgency
What can we offer ?
Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact professional trainings and great career development opportunities
Friendly work environment (Best Office Award 2015)
Free access to our award-winning learning platform
Benefits such as cafeteria and a medical center, all conveniently located on the office campus
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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