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Process Trainer

TP

2 - 5 years

Mumbai

Posted: 17/02/2026

Getting a referral is 5x more effective than applying directly

Job Description

We are actively hiring Process Trainers!!!


Location: Malad

Shift- Day Shift (6 day working with 1 week off)

Immediate Joiner preferred

Budget- 6 LPA


Roles and Responsibilities-

  • Require Process Trainers with a strong background in Real Estate & Customer Support experience.
  • Design and deliver training programs for international processes, focusing on TNI (Training Needs Identification), TTT (Train the Trainer), TNA (Training Need Analysis), OJT (On-the-Job Training), Behavioral Training, Customer Service Training, Product Training, Soft Skills Training, Soft Skills, VNA (Virtual Neural Animation), Accent Training, Accent, Call Center Training, Voice & Accent.
  • Develop curriculum materials and assessments to measure trainee performance.
  • Conduct needs analysis to identify gaps in employee skills and knowledge.
  • Collaborate with subject matter experts to create engaging learning experiences.
  • Provide coaching and feedback to trainers to improve their delivery.


Interested candidates can connect with-

Simran Rana - 9137514621

or can share resume on simran.rana1@teleperformancedibs.com

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