Process Specialist

Cognizant

4 - 6 years

Hyderabad

Posted: 3/18/2025

Job Description

Job Summary

Descriptions:

- Manage incentive calculations and payouts per SLA,
- Understanding how data changes upstream or downstream impact calculation and processes and overall payout SLA.
- Responding to customer/partner inquiries in way that is timely, empathic, and aimed at addressing the root cause so that customers/partners get more skilled and educated and the inquiry volume may decrease over time

Role Requirements

Experience in incentive operations/ financial or accounting programs

4-6 years' experience for senior level and 2-3 years for simple tickets in an Operations, or Analysis role

Experience with Data Analysis and/or business intelligence tools.

Demonstrated ability to work effectively across internal and external organizations

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About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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