Process Expert

Job Summary:

·         Process: International Insurance/Insurance Operations (Life, Pensions, Annuities)

·         Work Location: Pune (Sahyadri Park)

·         1 +Years of experience in any International Insurance and Good Communication skills 

Position Summary:

·         Associates will be responsible for handling and undertaking rule-based transactions with a small element of decision making, preset performance criteria and ensure data entry & information processing in accordance with process documents, procedures manuals and /or as per the agreement and compliance requirements.

·         Associates may be engaged in email/ mail communication with TCS clients or their end customers. 

·         Associates must adhere to intra-day/ weekly volumes fluctuations and ensuring meeting of turnaround time.

Key Activities:

·         Ability to communicate in English (verbal & written)

·         Should be able to develop system and process understanding

·         Responsible for sharing process updates with ops team.

·         Responsible for daily inventory/ transactions clearance

·         Should highlight any gaps / change management in current SOP's 

·         Must be able to learn sub processes within the function

·         Must be able to understand principles of insurance, insurance contracting, claims and policy servicing functions