Process Expert

We Offer

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

Key Responsibilities

• Performs Intermodal/Landside Operations related tasks assigned in the respective sub process.
• Achieves expected productivity, timelines and quality targets and controls errors.
• Has responsibility for prompt and effective response to emails.
• Identifies process gaps, cost leakages, cost avoidance/saving ideas and
• suggestions on process improvements.
• Attends process training/refresher to have required skillsets to carry
• out tasks in an error-free manner.
• Participates in team meetings.
• Learn and execute BCP tasks, if applicable
• Assist in adhoc projects in line with organization focus.
• Ensure no fines or penalties are imposed, prevent claims
• Provide suggestions to improve efficiencies.
• Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
• Internal Contacts with various departments Maersk Line Offices.

Who we are looking for -

• Minimum of 2-3 years of experience in Maersk or shipping industry.
• Knowledge of Maersk Intermodal & Landside processes, customer service processes.
• Knowledge and understanding of vendor payments, reconciliation, and related queries.
• General awareness of the practical side of Operations.
• Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software.
• Flexible in terms of business deliverables (spanning from execution activities to reporting etc)
• Ability to support cost/revenue initiatives.
• Candidates having Project management or agile certification will be of an advantage.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.