Process Expert - French

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer:

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Purpose:
To manage and optimize logistics and supply chain operations while leveraging French language proficiency to enhance communication with French-speaking clients and stakeholders. The role emphasizes process accuracy, customer service excellence, and forwarding knowledge as a value add to deliver seamless operations and customer satisfaction.

Key Responsibilities:

1. Act as the primary liaison for French-speaking clients, stakeholders, and vendors.
2. Translate and interpret shipping documentation, emails, and other communications accurately to ensure smooth operations.
3. Resolve escalations and provide proactive solutions in French, ensuring clarity and customer satisfaction.

Key Skills and Competencies:

• Bachelor’s degree.
• 2–5 years of experience in logistics, supply chain, or customer service roles as French Expert
• French Language Proficiency: Fluent in French (spoken and written); ability to handle business communication and documentation.
• SCM/Forwarding Knowledge (value add): Foundational understanding of supply chain management, freight forwarding, and international logistics processes (value add)

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.