Process Executive - Voice

Cognizant

2 - 5 years

Chennai

Posted: 12/16/2024

Job Description

Job Summary

Item Attribute Extraction

Content Enrichment

Responsibilities

Follow the defined process steps - SOP (Statement of Process) and perform the final QC/sign off to customer

Work on RCA/CAPA for any Quality issues

Accountable for the success and quality of the process

Help improve the defined processes as we create more automation and gather information

Associate will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines

Flexible to work in any shifts as per business requirement

About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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