Job Summary
Individuals in this role are responsible for first level processing of loans orders/requests and claims across the loan servicing life cycle
The associate is expected to process items accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity.
Knowledge on Loan Servicing and components Escrow and Non-Escrow loans.
Familiar with key topics like new loan set up flood determination Mortgage Insurance tax Investor rep
Responsibilities
Business Customer
Liaise with internal external clients
Seek for approvals from internal stake holders wherever required
Project Process
First level processing of assigned transactions on any of the following types
Quality review appraisal review BPO review title review
Verification
Information setup Loan setup escrow setup Mod setup claim setup
Updating of information