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Process Executive - Data

Cognizant

1 - 3 years

Chennai

Posted: 29/11/2024

Job Description



Job Summary

We are seeking a Process Executive - P&C with 0 to 1 year of experience to join our team. The ideal candidate should possess strong English communication skills and proficiency in MS Excel. Experience in Business Owners Policy-Policy Admin and Property & Casualty Insurance is a plus. This is a hybrid work model with night shifts and no travel required.


Responsibilities

  • Assist in processing and managing insurance policies for Property & Casualty clients.
  • Ensure accurate data entry and maintenance of policy information in the system.
  • Utilize MS Excel to analyze and report on policy data and trends.
  • Communicate effectively with clients and team members to resolve policy-related queries.
  • Support the team in policy administration tasks including renewals endorsements and cancellations.
  • Monitor and follow up on pending policy applications and documentation.
  • Collaborate with underwriters and other departments to ensure seamless policy processing.
  • Maintain up-to-date knowledge of industry regulations and company policies.
  • Provide exceptional customer service to clients addressing their needs and concerns promptly.
  • Participate in training sessions to enhance knowledge and skills in Property & Casualty Insurance.
  • Contribute to process improvement initiatives to increase efficiency and accuracy.
  • Adhere to company standards and procedures to ensure compliance and quality.
  • Prepare and present reports on policy performance and metrics to management.

    • Qualifications

  • Possess strong English communication skills both verbal and written.
  • Demonstrate proficiency in MS Excel for data analysis and reporting.
  • Experience in Business Owners Policy-Policy Admin is a plus.
  • Knowledge of Property & Casualty Insurance is advantageous.
  • Ability to work effectively in a hybrid work model with night shifts.
  • Strong attention to detail and accuracy in data entry and policy management.
  • Excellent customer service skills and ability to resolve client queries efficiently.
  • Ability to collaborate with team members and other departments to achieve common goals.
  • Willingness to participate in ongoing training and development programs.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Commitment to maintaining up-to-date knowledge of industry regulations and company policies.
  • Ability to contribute to process improvement initiatives and enhance operational efficiency.
  • Proactive approach to problem-solving and ability to work independently.

    • Certifications Required

    Certification in MS Excel or Property & Casualty Insurance is preferred.

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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