Process Developer-SWAT Team

- Deliver HR operations support including onboarding, employee data management, and offboarding processes.

- Manage employee records in HRIS platforms ensuring data accuracy and compliance.

- Handle employee queries via email, chat, or phone within defined SLA timelines.

- Ensure 100% adherence to compliance, data privacy, and internal audit standards.

- Support in HR process transitions, documentation updates, and process improvements.

- Work closely with cross-functional teams including Payroll, Talent Acquisition, and HR Business Partners.

- Identify process improvement opportunities and contribute to automation initiatives.

- Maintain reports and dashboards for internal and client use.

- Provide back-up support for team members during peak volumes or leaves.

Qualifications we seek in you!

Minimum Qualifications

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.