Process Developer - Workforce (WFM) Analyst
Genpact
0 - 3 years
Hyderabad
Posted: 03/08/2025
Job Description
Responsibilities
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Gather information from various sources and interpret patterns and trends, creating reports based on the client/stakeholders requirements.
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Analyse the data sets, provide adequate information, and provide insights
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Manage cross function interactions
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Analyse and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using reporting tools
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Create data dashboards and visualization to showcase business performance
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Create WBR/MBR/QBR on Key metrics performance and participating in periodic meetings with Operations & the Client
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Possess basic knowledge of scheduling and real-time adherence
Qualifications we seek in you!
Minimum Qualifications
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Graduate with some years of experience in MIS & Reporting
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Good knowledge of advanced excel (VLOOKUP, COUNTIF, Conditional Formatting, INDEX and MATCH, SUMIF, IF Conditions), Pivot, Charts, Data Validation, Excel Formulae
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About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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