Process Developer- Wealth Management

Perform day to day operational support (Trade Matching, Settlements and Post settlements, Cash Management and Term Loans), prioritizing as necessary.

Communicate effectively with the brokers, traders, custodians and other third-party vendors in both written and verbal form to ensure correct settlement of trades, Term Loan transactions and resolution of breaks.

Investigate and resolve trade and term loan issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams.

Actively manage risks including but not limited to Operational, Reputational and Settlement.

Ensure strong understanding of tasks assigned including investment concepts, best practices, and system requirements.

Ensure willingness to participate in Cross skilling assignments.

Timely escalation of issues to SME/TL. Proactively mitigate process gaps or potential issues. Assist in creating and updating process documents.

Ability to think critically and act timely on issue resolutions and escalations.

Manage and maintain good working relationships with Front Office, Onshore and Offshore counterparts.

Support analysis to identify root cause of production problems and errors (SOE)and develop timely solutions.

Strong communication skills and use of tact to resolve conflicts.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.