Process Developer, Voice ( Insurance Claims)
Genpact
2 - 5 years
Noida
Posted: 4/15/2025
Job Description
Responsibilities
:Excellent knowledge of Insurance / Property claim processing
Entry of Information related to personal details, provider details, invoice information etc.
Input claim details into claim management system
Setting up the claims into database
Calls to be made to Contractor and Homeowners in US
Surveys to be taken
Stakeholder interaction to get the complete job details
Qualifications
Minimum qualifications
Non Tech Graduate with good knowledge of Insurance / Claims
Preferred qualifications
US Insurance claims processing
Essential skills:
Excellent English Communication (Both written & verbal)
Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
Displays energy and enthusiasm in approaching the job
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
Ready to work on stretched working hours
Ability to independently work well with internal and external customers
Customer service focus
Basic Computer knowledge along with typing speed of 30 words/minute
Well versed with MS Excel
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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