Process Developer-S2P
Genpact
2 - 5 years
Hyderabad
Posted: 3/5/2025
Job Description
Responsibilities
Respond to customer inquiries and problem critical issues
Provide support for data collection to enable Audit function.
Maintain a detailed understanding of client process and policies
Responsible to demonstrate capacity for critical thinking and analysis.
Should be very proficient with SAP (OTC module)
Candidate should be comfortable with night shift.
Should have indepth knowledge of Order Management
Qualifications
Minimum qualifications
Significant experience in Contract Admin/ Order management
B.Com
SAP knowledge
End to End OTC knowledge
Preferred qualifications
knowledge of Master Data
Basic knowledge of MS office
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Strong English language skills (verbal and written)
Attention to detail.
Proven understanding on Sales Force
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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