Process Developer – Recruitment

Genpact

2 - 5 years

Noida

Posted: 31/05/2025

Job Description

Responsibilities

Manage Gateway Training Resources

Conduct training and certification for new trainers

Ensure on time hiring/backfilling of Trainers

Update Learning Plan contents as needed

Manage Training Delivery

Ensure efficient planning and scheduling of Gateway Classes

Manage performance in Gateway batch through class audits, Mid Assessment and Post Assessment Reviews

Ensure maximum output in Training Conversion and Deployment Conversion

Conduct All Trainer Tasks as needed

Conduct Audit of Audits of Assessments to ensure Quality of Audit results

Supervise and assist with all GTA Sourcing Tasks to ensure delivery of target number of classes per month with minimum 25 HC per class

Relevant year degree in Education or Communications

Additional Responsibilities:

Conduct Training Sessions focusing on improving communication skills

Conduct briefing sessions for Language Assessment Tool for external and internal candidates

Assist Recruitment Leadership in presenting Language Evaluation Tools to clients and stakeholders

Act as POC for Language Assessment Tool including liaising with support from Global Project Team

Act SPOC for other Recruitment Assessment Tools including tool utilization, resolution of technical issues, user-education, and reporting requirements

Support Talent Match Language Screening requirements for internals

Manage all requests from Recruitment and Operations Leaders including requests for results, sending of links, Language assessment revalidation, language interview coaching, etc.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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