process developer order to cash

Genpact

2 - 5 years

Jaipur

Posted: 9/3/2024

Job Description

Responsibilities

  • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
  • Identify and rectify unidentified cash and manage end to end process of Cash applications.
  • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications

Minimum qualifications

  • Graduate in Commerce (B.Com)
  • Meaningful Experience

Preferred qualifications

  • Strong Interpersonal Skills (verbal and written)

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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