Process Developer-Order to Cash

Genpact

2 - 5 years

Jaipur

Posted: 3/24/2025

Job Description

Responsibilities

Be the primary point of contact for assigned customers to process purchase orders to sales orders fallowed by supply chain to allocate the orders, providing additional information for the customers on their requirement.

Process DD, BOE, RIBA/RID transactions;

Identify and code short payments;

Ensure accurate treatment for recording cash in advance, cheque, etc.;

Research and follow up on unidentified customer payments resolution;

Identify and suggest process improvements and standardizations for the Cash Application processes;

Constantly update and supervise the process documentation created gathering all changes/exceptions;

Actively participate in improving performance indicators designed for cash application activity.

Ensure the highest standard of quality is adhered within team and at the same time drive process efficiency with outstanding practices

Works with internal/external teams to ensure accurate and in time process delivery;

Participate in cross training sessions, pass corresponding assessments

Call out all unsolved/unclear issues to the team leader

Minimum Qualifications

Any Graduation (B.Com/B.Sc/BA/MBA)

Preferred Qualifications

Knowledge on Procurement and Supply Chain Management

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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