Process Developer- Invoice To Cash
Genpact
2 - 5 years
Gurugram
Posted: 21/05/2025
Job Description
Responsibilities
Manage the cash application, relieving of receivables, and deduction creation of cash coming in through lock box and EFT with a target of 24 hours for both domestic and export customers.
Cash application and deduction creation for all manual, lock box and EFT receipts not automatically applied within 24 hours of receipt.
Audit cash application process on auto cash to ensure financial integrity of receivables (invoices closed, and deductions created).
Understand the data integrity issues if cash is applied incorrectly.
Application of cash for business region
Identification of unknown cash receipts and accurate application to appropriate receivable.
Accountable for cash application compliance with Sarbanes Oxley.
Ability to interpret customer documentation that can be vague at times and solve problems related to customer payments.
Application of checks remittance to customers accounts under tight deadlines. Remain current on the workload and redistribute assigned work if necessary.
Must be willing to work overtime during peak periods, month end, and year end.
Ability to deal with difficult internal and external customer situations requiring tact and professionalism
Ability to analyze and problem solve
Accurate interpretation of vague remittance documentation
Ability to deal with system issues and missing bank files
Time management ensuring all time targets met
Identify process improvements to improve customer behavior, cash processes, and auto cash match. Share knowledge gained with Team Lead and Team
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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