Process Developer – Insurance/ Invoice To Cash

Genpact

2 - 5 years

Bengaluru

Posted: 31/05/2025

Job Description

Responsibilities


Operate in a dynamic and deadline-driven environment
Communicate with the Global Clients on calls as required for the collection of Premiums and Claims
Perform with good processing skills and a positive, can do attitude
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications
Minimum qualifications
B.com/ BBA (Finance & Accounting graduate)
Relevant experience
The candidate must react positively and effectively to the needs of handling volume spikes (usually at quarter & Year ends)
The candidate must also be willing to work in UK shifts through the year
Deep dive understanding, research, and ability to perform day-to-day operations while maintaining SLA

Preferred qualifications & experience
Relevant work experience in finance/accounting business/ process
Good knowledge of using MS Office tools; preferably advanced excel knowledge
Proficient in English language- both written and oral; above average comprehension skills
Prior London Market experience will be an added advantage
P&C Insurance experience
Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 & LM3


About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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