Process Developer

Genpact

2 - 5 years

Noida

Posted: 3/24/2025

Job Description

Responsibilities

  • Executing pre-defined tasks with minimum supervision

  • Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels

  • Adherence to defined performance level parameters (efficiency, quality etc.)

  • Sharing standard methodologies and process ideas

  • Identifies problem through audits or customer feedback

Qualifications we seek in you!

Minimum Qualifications / Skills

  • B. Com Or any other equivalent Graduate degree

  • Prior experience in Card Dispute/Chargeback/Fraud

Preferred Qualifications/ Skills

  • Prior exp. Preferably in voice

  • About Company

    Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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