Process Developer

Responsibilities

• Good understanding of Accounts Receivable function
• Review daily wire / lockbox report and provide Cash Application team with payment allocation details for application in Genius. Ensure cash is applied accurately.
• Review the assigned broker accounts and address all the open items with the respective brokerage staff via telephone and/or e-mail.
• Notify brokerage of delinquent balances via monthly broker statements and regularly follow-up on open balances throughout the month to ensure timely collection.
• Provide commentary to Accounts Receivable Supervisor to update status on large, outstanding items for management reporting.
• Notify UW of any booking issues / discrepancies identified and ensure resolution in Genius (e.g. incorrect due dates entered, policy not booked but payment received, incorrect commission amount booked).
• Research and reconcile assigned third party administrator (TPA) accounts and address all open discrepancies. Coordinate with Program Operations Dept and Program Administrators to resolve any open balances.
• Handle the cancellation process, including sending out Notice of Cancellation (NOC) and coordinating with underwriting and brokers.

Minimum Qualifications

• Should be a B.Com Graduate
• Prior experience in Order to cash Collections, B2B Collections, Accounts Receivable, Cash application will be advantage
• Excellent communication, interpersonal, verbal and written communication skills
• Proficient in MS office skill

Preferred Qualifications

• Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment.
• Ability to balance varied volumes of workloads and to reach targets and deadlines on a timely basis