Process Developer
Genpact
2 - 5 years
nan
Posted: 4/15/2025
Job Description
Responsibilities
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Should be able to work in blended environment catering both Inbound & Outbound Calls.
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Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all services.
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Ensure that the account becomes current & provide solution to keep it current for long term.
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Willing to take additional training as suggested by management.
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Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable
Qualifications we seek in you!
Minimum Qualifications
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At legal age by the time of application
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High School / Senior High School graduates are accepted, College graduates are preferred
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Ability to perform in a fast-paced and high volume service center
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Ability to multi-task alongside compliance to the process
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Shall pose no challenges in adhering to work schedules
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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