Process Developer

Genpact

2 - 5 years

Gurugram

Posted: 3/5/2025

Job Description

Responsibilities

Process requests and review reports for issue identification and resolution.

Address inquiries related to asset movement and account funding from field representatives.

Manage checks and perform account valuation calculations for clients.

Ensure accuracy and completeness of account documents, escalating and resolving discrepancies.

Input data into systems and work within established processing timelines.

Provide administrative support to investment teams, assisting with account maintenance and document processing.

Review documentation for quality assurance.

Monitor and ensure proper client account maintenance, sending notifications as necessary.

Coordinate tasks independently and adapt to changing priorities.

Learn and adhere to company policies for reviewing communications.

Review and identify trends in flagged communications, suggesting improvements as needed.

Operate with minimal supervision, taking on additional duties as required.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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