Process Developer

Responsibilities

In this role you will be responsible for all the activities related to retirement, benefits which typically include:

• Responsible for enrolling participants into retirement plans, updating beneficiary information and processing of loans and rollovers
• Responsible for keeping contribution records of retirement participants under the allocated plan
• Processing payouts to the participants from their retirement plans and processing ad-hoc requests
• Aiding plan sponsors with administration of their retirement plans, including contribution calculation, non-standard trading, participant financial activity and other complex record keeping functions
• Reconciliation of funds and cash at plan level and participant level and research on the outage
• Reviewing retirement paperwork for accuracy and completeness
• Reviewing and validating reports, researching and correcting errors as appropriate
• Quality control reviews and following standard operating procedures to provide quality, timely and services within the agreed service levels

Minimum Qualifications

• Bachelor's degree in Commerce or equivalent field
• Relevant Experience
• Good Written/Verbal Communication
• E-mail Writing proficiency

 

Preferred Qualifications

• Ability to be flexible and adapt to constantly changing priorities
• Microsoft Office proficiency, especially Excel
• Quality Lean/Process Improvement knowledge
• Ability to work under pressure in a dynamic environment
• Thirst for learning! Analytical thinking and ability to learn fast
• Ability to be pro-active and to think “creatively”
• Cultural Awareness in a diverse and international environment