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Process Developer - Direct Procurement - PO Processing

Genpact

2 - 5 years

Hyderabad

Posted: 28/06/2025

Job Description

Responsibilities

Qualify or reject purchase orders with detailed directions.

Establish and maintain internal and external partner relationships.

Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly.

Explain key internal processes to vendor partners and Account Managers.

Update the status of aging purchase orders and follow up with partners on scheduled shipments.

Maintain part number information within client database, updating pricing and product line instructions for Sales.

Ensure the flow of information from partners to client.

Follow established procedures for daily work requirements and responsibilities.

Utilize new process improvement resources.

Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders.

Work with management on approving exceptions outside departmental guidelines.

Seek assistance from Senior Specialist and Supervisor to resolve complex issues.

Review and analyse purchase orders for assigned product lines

Proactively work on issues causing purchase order placement delays and support additional information collection.

Communicate to Order Management or Master Data Teams regarding Item Master issues.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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