Process Developer – Broker Technical Support Specialist
Genpact
2 - 5 years
Madurai
Posted: 21/05/2025
Job Description
Responsibilities
Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests
Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations.
Calculating adjustments and premiums on policies and other insurance documents.
Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information.
Monitor and attend to requests via client service platform that require action in a timely manner.
Help colleagues troubleshoot and resolve basic issues and perform other related duties as required.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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