Process Developer - AP
Genpact
2 - 5 years
Jodhpur
Posted: 08/07/2025
Job Description
Responsibilities
Lead and deliver payment of invoices in line with S2P policies.
Manage and handle payment runs according to timelines.
Monitor exceptions and take appropriate action based on error codes.
Monitor payments issued through SAP, ensuring immediate action is taken based on rejections and interfacing with the bank.
Issue manual payments in bank portals.
Work with high attention to data, ensuring 100% accuracy.
Ensure business compliance by identifying issues and escalating them appropriately.
Mentor and resolve supplier queries.
Maintain document retention in line with retention policy/guidelines.
Provide front-line support for inbound queries via email and telephone related to invoice processing, approval, and payment.
Meet SLAs/KPIs, update systems, and contribute to continuous improvement initiatives.
Own and maintain SOPs in accordance with quality requirements, keeping SOPs up to date.
Interact with bankers, treasury, and other stakeholders to address payment-related queries within TAT.
Update trackers and provide support for audits with the required documentation.
Generate forecast reports and post cash/bank entries based on them.
Actively participate in the team, staying self-motivated and prioritizing work based on criticality.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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