Process Developer- Life Insurance Transactions
Genpact
2 - 5 years
Pune
Posted: 29/11/2024
Job Description
Responsibilities
:Transaction processing according to standard work & SOP
Prioritize transactions according to detailed guidelines to meet SLA
Plans and prioritizes tasks and work responsibilities to achieve objectives!
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as the need arises.
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
Handle own work in process and support team efforts to ensure that individual, team goals are met.
Maintain key records like working files, email for reference and audit purpose
Ability to handle basic day to day requirements of excel
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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