Process Developer- Claims

Genpact

2 - 5 years

Gurugram

Posted: 3/24/2025

Job Description

Responsibilities


Ability to draw accurate data selection from claim documents, attention to detail imperative, previous experience of claims strongly preferred
Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of business
Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
Consistently meet established productivity, schedule adherence, and quality standards
Authorize the appropriate payment or refers claims to investigators for further review
Conduct data entry and re-work; analyzes and identifies trends and provides reports, as necessary.
Consistently meet cycle time/productivity goals that are aligned with corporate objectives
Ability to consistently meet cycle time/productivity goals
Examine documents for completeness, accuracy, or conformance to standards

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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