Process Developer - OTC
Genpact
2 - 5 years
Jodhpur
Posted: 9/3/2024
Job Description
Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
• Graduate in Commerce (B.Com)
• Freshers are eligible
• Good at English language skills (verbal and written)
• Meaningful Experience
Preferred qualifications
• Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)
• Significant experience in Accounts Receivable/Order to Cash
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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