Process Developer - Order to Cash

Genpact

2 - 5 years

Noida

Posted: 11/20/2024

Job Description

Responsibilities


Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Identify and resolve unidentified cash and manage end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
Graduate in Commerce (B.Com)
Freshers are eligible
Good at English language skills (verbal and written)
Meaningful Experience
Preferred qualifications
Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)
Significant experience in Accounts Receivable/Order to Cash

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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