Process Developer, Record to Report!
Genpact
2 - 5 years
Jaipur
Posted: 11/20/2024
Job Description
Responsibilities
Loan Account Administration
Onboarding of loans in system of record
Seamless process of invoicing and report any discrepancies in process to management.
Payment processing via Check, wire, ACH with no errors.
Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client.
Refunds issued to borrowers are processed within agreed SLA
Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables.
Validation of all cash/ financial transaction via Cash Reconciliation at end of day.
Accounting
Preparing of Daily/monthly collection & operating reconciliations
Reporting of open items to management and to client on agreed timelines
Preparing and accurately delivering of daily and monthly reporting to client with SLA.
Processing of sales & repurchases within agreed timelines.
Processing of refunds and filings checks within SLA.
Credit reporting is delivered to client as per agreed timeline.
Others
All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason.
100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported.
Ensure all SLAs/KPIs are met as per agreed in client contract.
SOPs to referred while processing and all recent changes are updated immediately.
Errors are reported on the error tracker on daily basis.
All knowledge gaps are reported to FLM to seek guidance.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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