Process Coordinator

Role Overview

Linc Limited is looking for a Process Coordinator based out of Kolkata, responsible for ensuring smooth coordination and timely follow-ups across internal teams through calls, emails, and in-person interactions.

Key Responsibilities

• Coordinate with multiple internal teams to ensure smooth execution of processes
• Perform regular follow-ups through phone calls, emails, and in-person meetings to track pending actions and commitments.
• Draft and send follow-up emails, status updates, and reminders.
• Prepare status reports, MOMs, and documentation
• Act as a single point of contact for assigned processes
• Highlight delays, risks, and process gaps proactively.
• Support process adherence and continuous improvement initiatives

Key Performance Indicators (KPIs)

• Timely closure of follow-ups and action items
• Accuracy and completeness of documentation
• Reduction in process delays and escalations

Skills/Experience

• 1-2 years of experience in coordination, operations, or support roles
• Communication and interpersonal skills
• Ability to manage multiple follow-ups and deadlines
• Proficiency in MS Office (Excel, Outlook, Word)
• Someone willing to work for a long tenure.
• Ability to handle a team.