Process Associate-P&C Claims

Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
Inviting applications for the role of Process Associate/Process Developer/Domain Trainee- P&C Claims
Responsibilities:
Ability to draw accurate data selection from claim documents, attention to detail imperative, previous experience of claims strongly preferred
Review, quality control and amendment where necessary of cause of loss and loss location data contained within our claims systems across all lines of business
Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
Consistently meet established productivity, schedule adherence, and quality standards
Authorize the appropriate payment or refers claims to investigators for further review
Conduct data entry and re-work; analyzes and identifies trends and provides reports as necessary
Consistently meet cycle time/productivity goals that are aligned with corporate objectives
Ability to consistently meet cycle time/productivity goals
Examine documents for completeness, accuracy, or conformance to standards

Qualifications we seek in you!

Minimum qualifications
Graduate from a recognized university
Relevant experience in P&C claims processing
Ability to communicate efficiently & effectively, both verbally and in writing
Good at MS Office

Preferred qualifications
Analyze processes and procedures and identify errors or inconsistencies
Knowledge of different P&C insurance process and procedure
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.