Process Associate – Underwriting / Broker Technical Support Specialist
Genpact
0 - 3 years
Noida
Posted: 31/05/2025
Job Description
Responsibilities
- Transaction processing for Broker support team (Wholesale ops)
Monitor and attend to requests via service platforms that require action in a timely manner
- Responsible to comprehend, good customer service attitude to clearly articulate the resolution.
- Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis.
- Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
- Operational support with multiple activities for client service teams
Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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