Process Associate – Security Operations Center

Genpact

0 - 3 years

Hyderabad

Posted: 11/20/2024

Job Description

Responsibilities


Alert Monitoring: Continuously monitor security alerts from various sources such as intrusion detection systems (IDS), firewalls, and antivirus software.
Triage: Review new alerts and categorize them into events that can be handled at their level or require escalation to higher tiers.
Incident Response: Assist in the initial response to security incidents by following predefined procedures.
Documentation: Maintain accurate records of all activities related to incident detection and response.
Collaboration: Work closely with other team members within the SOC to ensure effective communication and coordination during incident handling.
Phishing Detection: Monitor email systems for signs of phishing attacks using various tools and techniques.
Incident Response: Quickly respond to detected phishing incidents by following predefined procedures.
Threat Analysis: Analyze phishing emails to understand their origin, tactics, techniques, and procedures (TTPs).
Reporting: Document all incidents thoroughly and provide detailed reports on findings.
User Education: Assist in educating employees about recognizing and avoiding phishing attempts.

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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