Process Associate – US Employee Benefits

Job Description

Full-Time | Process Associate US Employee Benefits (Hybrid after 6 months)

Work Model: Hybrid (available after 6 months of performance review)

Office Location: Ravet / PimpriChinchwad, Pune

Shift: US Shift (Evening/Night)

Company Description

Benwiz Infoservices is a growing BPM and HR Operations company supporting clients across the United States. Since 2019, we have delivered solutions in HR, Employee Benefits Administration, customer experience, and healthcare operations across India and the US.

About the Role (Full-Time)

We are hiring a Process Associate US Employee Benefits to support US employee benefits operations.

This is a professional entry-level role (03 years of experience) designed for graduates who want to build a long-term career in HR, Employee Benefits, or US Healthcare Operations.

You will work from our Ravet office (PimpriChinchwad) in a Hybrid model, supporting employees and HR teams in the United States.

This role involves working evening/night hours aligned with US time zones.

Key Responsibilities

• Administer and update employee benefits programs including medical, dental, vision, and life insurance plans
• Process benefits enrollments, terminations, and changes as per US guidelines
• Communicate clearly and confidently with employees, HR teams, and clients to explain benefits information and resolve queries
• Coordinate with US clients and insurance carriers
• Maintain accurate records, documentation, and compliance data
• Review, analyze, and resolve benefits-related issues
• Support audits and reporting requirements
• Work collaboratively in a structured, process-driven environment

Qualifications

• Bachelors degree in HR, Business Administration, Commerce, or a related field
• 03 years of experience (fresh graduates with strong communication, interpersonal, and analytical skills are welcome)
• Good verbal and written communication skills with confidence in client interactions and calls
• Strong analytical thinking and attention to detail
• Proficiency in MS Excel and MS Office applications
• Ability to multitask and maintain accuracy in a fast-paced environment
• Interest in HR Operations, Employee Benefits, or US Healthcare workflows

Eligibility & Work Conditions (Important)

• Candidates must be currently residing in Pune
• Residence must be within a 10 km radius of the Ravet / PimpriChinchwad office
• This role requires working evening/night shifts
• Company-arranged cab drop will be provided for late-night logout
• Food will be provided during the shift
• Candidates should apply only if they are comfortable with night-shift work on a long-term basis

(These criteria are defined to ensure safety, consistency, and long-term sustainability.)

What We Offer

• Full-time employment with structured HR career growth pathways
• Hybrid work model (office + remote flexibility after 3 months)
• Comprehensive training in US Employee Benefits
• Opportunity to work directly with US-based teams and HR stakeholders
• Company-provided food during shift
• Stable and process-oriented work environment
• Performance-based salary growth and skill development support

Location & Shift

Location: Hybrid | Office: Ravet / PimpriChinchwad, Pune

Shift: US Shift (Evening/Night)

How to Apply

Comment Interested or email your resume to

support@benwizinfoservices.com

Candidates may also DM directly.

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#BenwizInfoservices #NowHiring #JobSearchIndia