Process Associate

Experience

·       1+ years Domain Experience of U.K Commercial Insurance must

·       Worked in SAP applications.

·       Hands on experience in processes like: Premium booking / Reconciliations / Technical Accounting / Credit Control

Responsibilities

Customer Service Delivery

·       Receive data and relevant documents form client for the process

·       Locate the data / information from one or multiple inputs

·       Format/ Compute and update data on client system

·       Seek clarifications from SME/Client if required

·       Conduct quality check on sample / Complete data.

Operations Improvement

Provide suggestions to the Team Leader on potential process improvements.

Knowledge Management

Maintain documents of learning on regular basis for future reference. Train the other members of the team on the process

Audits & Compliance

Maintain client and corporate records for audits as per client! TCS requirements. Adhere to compliance requirements. Attend compliance trainings.

Personal Development

·       Monitor gaps in one's own required competencies and creates a development plan vis-à-vis one's current aspirational role in discussion with the TL.

·       Enroll for relevant learning development programs to bridge competency gaps in consultation with the TL

Skill Set

Good Communication skills, Good typing skills

Education

Any Graduate

Shift