Process Associate

Like you, UnitedHealth Group is strong on innovation. And like you, we’ll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You’ll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you’ll have a chance to make an impact.

Role:    

We are looking for an immediate joiner who should have relevant exposure to Investigations Process with evidence gathering through fact finding and analysis.  

Skills & Attributes Required: 

•    Any other undergraduates / Postgraduates can apply (Except Medical Science & Life Science graduates)
•    Ability to identify documentation and medical record form(s) and make independent decisions within the scope of one’s job responsibilities. 
•    Extremely well versed with MS Office tools (Excel, Word & PowerPoint).
•    Good data analytical skills combined with excellent communication skills
•    Knowledge of (HIPAA) laws pertaining to confidentiality of protected health information. 
•    Prior experience in healthcare domain will be added advantage.
•    Detail oriented and ability to be self-motivated to complete duties in a timely manner. 
•    Ability to work in a team environment and to collaborate with a variety of professionals. 
•    Ability to work occasional off-hours schedules as required. 
•    Attention to detail with strong organizational skills.
•    Should have basic analytical skills.

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.^SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Additional Locations
Mumbai, Maharashtra, IN
Vijayawada, Andhra Pradesh, IN