Process Associate - GSE-Investigations (MOSE)

Genpact

0 - 3 years

Hyderabad

Posted: 21/05/2025

Job Description

Responsibilities

:
Investigative Analysis: Assess large datasets to identify trends and anomalies indicating potential malicious activities or policy violations. Utilize critical thinking to establish relevant evidence for investigations.
Compliance Oversight: Review API product datasets, ensuring compliance with platform policies and highlighting inconsistencies.
Intelligence Reporting: Produce high-quality intelligence reports and assessments, managing sensitive data, and communicating findings to internal and external stakeholders.
Multi-tasking & Prioritization: Manage multiple investigations independently, prioritizing time effectively to meet deadlines.
Clear Communication: Clearly communicate investigative findings to leadership through written and verbal reports, adapting communication for various audiences. English fluency is a must.
Methodical Investigation: Employ various methodologies (on and off platform) to understand abuse patterns and attribute responsible parties.
Self-Motivation & Initiative: Demonstrate self-drive in investigative processes, following leads independently with minimal guidance, and understanding complex problems.

Minimum Qualifications

Bachelor's or Master's degree in relevant fields (e.g., Criminal Justice, Cyber Security)
Relevant experience in investigations, risk, fraud, or related fields. Ability to draft investigative reports, work independently, and collaborate within a cross-functional team.
Strong analytical/coding and communication skills.
Ability to be flexible, multitask and learn in a fast-paced environment.
Customer-focused and can demonstrate understanding and empathy.
Creative problem solver with excellent troubleshooting skills.
Self-driven nature with strong attention to detail and follow-through.

Preferred Qualifications

Proficient in data-driven problem-solving, utilising search tools, OSINT research methods, and investigative tools like QRadar, Splunk etc.
Experience in IT Security or Networking; background in cybercrime investigations, and experience with research-driven insights in a fast-paced environment
Lean & Six Sigma Methodologies

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.