Process Associate

Genpact

0 - 3 years

Noida

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

· Set up customers investment account, post issue services, and asset management
· Effectively analyze and decision fraudulent claims by using various applications
· Work and operate in a high volume and tight timeline environment to meet Service Level Agreements

Minimum Qualifications

· Candidate should be open to working on weekends
· Candidate should be ready to stretch beyond shift hours to complete the volumes (Same day TAT driven process)
· Typing speed should be 30 WMP without errors
· Candidate should not have any long leave planned for the next 6- 8 months
· Basic Knowledge of banking, mutual fund, shares
· Basic Communication Skills (Writing Emails)
· Relevant work experience

Preferred Qualifications

· B.com
· Should be willing to work overtime and work on weekends
· Good analytical skills and strong customer focus
· Good interpersonal skills and ability to work independently
· Demonstrated ability to work with limited supervision
· Voice Level: 3A level
· Experience with good typing skills, banking knowledge and MS Office Knowledge

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.