Process Associate

Genpact

0 - 3 years

Noida

Posted: 29/11/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

Set up customers investment account, post issue services, and asset management
Effectively analyze and decision fraudulent claims by using various applications
Work and operate in a high volume and tight timeline environment to meet Service Level Agreements

Minimum Qualifications

Candidate should be open to working on weekends
Candidate should be ready to stretch beyond shift hours to complete the volumes (Same day TAT driven process)
Typing speed should be 30 WMP without errors
Candidate should not have any long leave planned for the next 6- 8 months
Basic Knowledge of banking, mutual fund, shares
Basic Communication Skills (Writing Emails)
Relevant work experience

Preferred Qualifications

B.com
Should be willing to work overtime and work on weekends
Good analytical skills and strong customer focus
Good interpersonal skills and ability to work independently
Demonstrated ability to work with limited supervision
Voice Level: 3A level
Experience with good typing skills, banking knowledge and MS Office Knowledge

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.