Process Associate
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
:Agents can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in their field of specialization
Agents can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
Agents can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue given the advantages and disadvantages on various options.
Willing to take additional training as suggested by management.
Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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