Process Associate
Genpact
0 - 3 years
nan
Posted: 13/03/2025
Job Description
Responsibilities
Must work well in a fast-paced environment with the ability to navigate multiple programs and effectively use on-line resources to complete customers requests
Excellent customer service and communication skills
Demonstrated background in customer service, insurance, retail, sales, or a related field
Ability to self-manage and demonstrate personable accountability as well as effectively collaborate in a team environment
Must have customer service experience
Insurance knowledge is a plus but not required
Qualifications we seek in you!
Minimum Qualifications / Skills
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At legal age by the time of application
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High School / Senior High School graduates are accepted, College graduates are preferred
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Ability to perform in a fast-paced and high volume service center
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Ability to multi-task alongside compliance to the process
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Shall pose no challenges in adhering to work schedules
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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