Process associate
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Research internet for disconnected, wrong, and/or no data telephone numbers for required Provider Offices.
Contact Provider offices to verify members are at their location.
Contact provider offices to locate missing charts from uncompleted sites.
Follow up on pull list returned from provider office to identify location or disposition of charts.
Monitor printer and fax queue for correspondence returned from provider offices.
Review and track unsent faxes to determine reason and obtain a resolution.
Schedule chart retrieval and provide list of requirements
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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