Process Associate
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
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Expertly and promptly resolve client inquiries at the first point of contact
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Be able to service tickets on a variety of topics, which can include, but not limited to, providing asset movement details and updating account information.
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Back-office processor for a wealth management account
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Monitor daily transactions
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Ability to utilize tools and resources appropriately to efficiently resolve customer inquiries
Qualifications we seek in you!
Minimum Qualifications / Skills
At legal age by the time of application
Good communications skills in English
High School / Senior High School graduates are accepted, College graduates are preferred
Ability to perform in a fast-paced and high-volume service center
Ability to multi-task alongside compliance to the process
Shall pose no challenges in adhering to work schedules and overtime.
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.About Company
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