Process Associate
Genpact
0 - 3 years
Gurugram
Posted: 13/03/2025
Job Description
Responsibilities
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Understanding of Loan servicing procedure
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Good understanding of Finance and Accounts principles and concepts
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Knowledge of invoice processing as per Industry standards
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Processing invoices within TAT
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High accuracy is maintained with zero overpayments
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Timely Query resolution to resolve invoice queries.
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Closure of system hold invoices on timely manner
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Sharing QPA and Lean ideas for process improvements
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Engage effectively with a diverse set of stakeholders internally and externally on a regular basis.
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Comprehend customer centric attitude to clearly articulate the resolution within timelines
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Communicate analysis performed to the onshore team
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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