Process Associate
Career Comfort
0 - 3 years
Kolkata
Posted: 20/12/2025
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Job Description
Position: Customer Support Executive Night Shift (Inbound Voice)
- Salary: 15,000 19,000 per month
- Additional Benefits: Travel Allowance, Subsidized Meals, Free Cab Drop, Attendance Bonus 1,000/month, Annual Bonus up to 15,000, PF & ESI coverage
Location: Salt Lake, Sector V, Kolkata (On-site)
Shift & Schedule:
- Night Shift (Aligned with U.S. Time Zones)
- Monday to Friday
- Fixed Weekends Off (Saturday & Sunday)
Role Overview:
- Handle inbound voice calls for U.S. Healthcare customers no sales, no targets.
- Resolve queries efficiently and professionally.
- Provide empathetic, clear, and accurate customer support.
Requirements:
- Strong English communication skills (verbal and written); neutral or U.S.-friendly accent preferred.
- Minimum 12th pass; Graduation or Diploma is a plus.
- Comfortable working night shifts.
- Freshers and experienced candidates are welcome.
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